Digital Service Delivery Platform & Services (DSDP)

Due to the changes in customer service expectations, the requirements for high-availability and higher quality services and faster communication has become a major challenge. Therefore, we have provided a platform for delivering value-added services (SDP) with the focus on business operations to be able to have real-time communication with their customers. By using various ports, “IP connectivity to business software” and “Quick access to mobile phones” without the need for Internet connection, a wider range of networks and terminals are covered and mobile operators will be able to offer different value-added services. This provides businesses to offer their customers with new services which resulting in new revenue generation streams.

Our Digital Service Delivery Platform (SDP), thanks to its various portals  and content-oriented technologies, including; USSD, SMS, Web, as well as the possibility of connecting to other Apps and systems through API-based integration, supports delivering numerous business services. Each client can access to a personal exclusive web page and easily change the tree and the process.

Key Benefits

  • Scalability & Modularity
  • Faster Time to Market
  • Enhancing Customer Experience
  • Single Point of Entry
  • E2E Service Delivery Lifecycle

What We Offer

  • Standardized Mobile Value-Added Services (MVAS). Games, Tourism, IVR-based Services, Content Subscriptions, Video, etc.
  • Service Catalog Management
  • Service Orchestration
  • Gateway Management
  • Billing & Accounting
  • Reporting & Monitoring

Key Features

  • API Gateway (Rest, SOAP, UAP)
  • Multi-Channel Support (SMS, USSD GW, IVR, Web/WAP)
  • Multiple Content Providers/Partners
  • Centralized Content Management & Delivery Platform
  • Real-time, Automated Reporting
  • Micro-Services Based Architecture
  • GUI Service Definition